Refund Policy
At BLV Creations, we strive to ensure you're satisfied with your purchase. If you're not completely happy, please do inform us. We take pride in the quality of our products. However, if you receive a defective item, we are here to help
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Defective Items
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You can request a return of defective items purchased within 30 days of receiving your order.
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Items must be in their original condition, unused and all original packaging must be included.
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To initiate a return of the item(s), please email us at blvcreationsltd@gmail.com with your order details and reason for return and specify whether you would like a refund or exchange of the item(s).
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We will then review your request and contact you within 10 days of receiving the request, to inform you of the outcome of our review.
Replacement or Refund of Defective Items
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If we determine the item is defective due to our error, we willl provide a replacement or refund, depending on your preference and stock availability.
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If the item is no longer available, we may offer a refund or a store credit.
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Refunds will be issued to the original payment method.
Contact us
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If you have any questions or concerns about our refund policy, please don't hesitate to reach out to us at blvcreationsltd@gmail.com.